Our Terms & Conditions
Our Standard terms and conditions of sale (Abbr. Full version available on reverse side of pre printed Invoice) Warranties, Credit Notes and
This Price List is not be valid without the terms and conditions. All Prices quoted are in South African Rands and are inclusive of VAT. All Prices quoted are for Cash, EFT,and Debit cards only-We do not accepts any type of Cheque payments or Credit Cards
All Prices are linked to Rand / Dollar and are subject to change without any prior notice. All Prices and Specifications are subjected to change without prior notice. PC and Notebooks for Assembly must be paid for in full
before being assembled (COD Clients) PC and Notebooks for Assembly and not collected, a handling fee of R900.00 + VAT will be charged (Account clients) Quote Rejection Fee of R150.00+Vat will be charged for items brought
in for repairs A minimum fee of R150.00+Vat per hour will be charged on fault finding, bios flash/upgrades, software faults and virus removals All goods ordered and not paid for in full not collected within 3 (three)
working days will be regarded as cancelled.
All quotes are only valid unitl the close of business of the date of the quote. Trading hours Monday-Friday 08H00 to17H00, Saturdays and certain Public Holidays 9h00 to13h00, No goods will be dispatched without positive identification of the owner of the company if bought on account. Under no circumstances will Pure Technologies load any unauthorised /pirate software onto any system While every effort has been taken to ensure accuracy in compiling this price list or any of the specials no liability can be accepted for errors or omissions E&OE (errors and All logo's and brand names are registered trademarks of their respective owners and are acknowledged as such. future purchases. Pure Technologies does not collect or deliver warranty items to nor from Clients premises.
Warranty terms and conditions
Warranty on each product is stated on the pricelist. If you not sure on the warranty of a product call a member of our sales team for clarification. Warranty period is calculated from original date of purchase. Warranty is only applicable to the reseller and is not transferable to any other party. Warranty on products such as Multinational brand are handled by the Authorised Service Providers (ASP)for that product. Please see list below Any software packages, recordable media, consumables, cables and cartridges do not carry any warranty. All Power adaptors, Notebook batteries, UPS batteries, Entry level Power Supply Units (PSU) , Projector lamps and Remotes controls only carry a 3 month warranty, unless specified otherwise on the pricelist Items must be returned in their original packaging awith accessories when faulty. Pure Technologies does not collect or deliver warranty items to nor from Clients premises.
Warranty Replacement Procedure
Pure Technologies does not collect or deliver warranty items to nor from Clients premises. All Items brought in for Warranty purposes must first be tested and verified by a technician in the service centre before a replacement is issued. Any data on an item must be backed up before it is brought in for warranty repairs, we do not take responsibility for any loss of data, please ensure the relvant back-ups have been done prior to booking in the item. Any repair time stated by the Technician or Workshop manager is merely an guideline, items may take longer for repairs to be completed but we will endevour to get the product back to you as soon as possible. No items in the workshop will be released without the original Customer Repair Order (CRO) document. The warranty period on any replacement item will be a continuance from the original date of purchase. Should any item reach end-of-life during the warranty period, a credit will be passed in accordance with our credit policy our credit policy Pure Technologies does not collect or deliver warranty items to nor from Clients premises.
Dead of Arrival products(DOA): 7 Day Swop-out Policy and Conditions.
DOA products such as Notebooks, Printers, LCD/LED Monitors, TV's have 3rd party Authorised Service Provider (ASP) for those products - Please see list below The Original Invoice will be required to be produced to the Authorised Service Provider (ASP) to verify the date of purchase on the item taken in as a DOA. No DOA item can be exchanged without the prior approval of the Authorised Service Provider (ASP) DOA on items that Pure Technologies Imports directly will only be accepted in original packaging with all cables, manuals, accessories etc. The DOA item must be returned with the original invoice or Xpress card for Identification and verifying purposes. These products if purchased in first 7 days must first be tested and verified by a technician. No credits will be issued if replacement items are available in stock, (items may at times be couriered from another Pure Technologies branch as a replacement) The warranty period on any replacement item will be a continuance from the original date of purchase. Pure Technologies does not collect or deliver warranty items to nor from Clients premises.
The aforementioned products must be taken to the Authorised Service Providers (ASP) for approval and/or authorisation The List will be continously updated - Please Call Sales for More Information
- Acer - Acer
- AOC - Partserve
- Dell - Dell
- Hisense - Hisense
- HP - Ensure
- IT Lenovo - Partserve
- LG - Executronics
- Philips - Philips
- Samsung - CRT
- Sinotec - Sinotec
- Telefunken - Nu World
Credit Notes and Exchange policy
Please ensure that the product you purchase is correct before leaving the premises as no credit notes or any product exchange will be done on an item that has been opened or used unless the item is either faulty or not as advertised. A credit note will be passed on items not in stock at the prevailing price or based on an eqivalent specification, whichever is lower. whichever is lower. Any item being credited that has more than a 12-month supplier warranty will be subject to a depreciation fee which will be based on the following % Months 13-24 (from Pure Technologies original date of purchase), all items will be subject to a 15% depreciation fee Months 25-36 (from Pure Technologies original date of purchase) will be subject to a 20% depreciation fee Months 37-48+ (from Pure Technologies original date of purchase) will be subject to a 25% depreciation fee Pure Technologies does not collect or deliver warranty items to nor from Clients premises.
The Following Will Result In A Product Declared Warranty Being Null And Void :
Physical Damage on the product that has been caused by misuse, poor handling, Burn marks on the product, modification or repair by any 3rd party Missing serial number or any other original labels Tampered or broken seals on any product. Items such as CPU's that have overheated due to incorrect use of fan, over clocking -No exceptions will be made. Items such main boards that have been damaged by incorrect use of Bios upgrades and over clocking and modifications and damaged Pins Items that have been mishandled, damaged due to Power surges, "Brown outs" or struck by lightening will not be even be tested or booked in Items that have been marked, written on or tampered with in any other way. Items such as hard disks, memory, processors and VGA cards etc, even if they are defective, if are not brought back in an antistatic bag or in their original packaging. Pure Technologies does not collect or deliver warranty items to nor from Clients premises.